Neo is more than just a dashboard
It's a command center for your customers' entire supply chain operations. Real-time insights into their transactions, shipments, declarations, and orders give them the visibility they've been asking for.
It gives accurate, actionable data to your customers
Fully web-based and live, Neo seamlessly integrates with CargoWise, ensuring you and your customers are always in sync with not just their latest shipment data, but all their operational activities.
That they can use to control their entire supply chain
Empower your customers to effortlessly coordinate quotes and bookings, optimize warehouse operations, and streamline customs declarations with a compact yet comprehensive solution for end-to-end transaction management.
While ensuring it remains future ready and expandable
Neo is not just a solution for today; it's a platform built to evolve with your needs. Expect continuous updates and additions, delivering ongoing labor and cost-saving opportunities for both you and your customers.
Control and confidence built into every shipment
Real-time visibility
Neo's track and trace dashboard provides instant, real-time visibility into the current status and location of shipments, ensuring your customers are always in the know about their cargo's journey.
Interactive mapping
Give your customers an interactive mapping experience that goes beyond traditional tracking. Neo's mapping feature enhances tracking with a user-friendly interface, allowing for quick, intuitive insights into the movement of goods.
Customizable filters
Tailor the track and trace experience to individual preferences. Neo allows your customers to set personalized filters, ensuring they receive the specific information they need, when they need it, for a fully customized tracking journey.
Seamless communication
Neo's e-conversation functionality serves as a direct communication hub, facilitating seamless and instant interactions between you, your customers, and other parties along the supply chain.
Real-time collaboration
Allow your customers to ask questions, seek updates, and share information at a granular level, ensuring clarity and responsiveness on a per-shipment basis.
Digital documentation
Give your customers true document automation. Customers can respond directly to emails, attach documents effortlessly, and witness CargoWise's eDocs capabilities without the need for separate platforms or additional steps.
Customized filters
Neo's staff portal enables you to effortlessly set up personalized filters for your customers, ensuring a tailored and efficient user experience.
Security management
Exercise precise control over security groups, allowing you to manage access and permissions with accuracy and ease, providing a secure environment for your staff and customers.
Brand identity
Seamlessly integrate your brand identity into Neo's functionality. Neo can be configured to reflect your brand colors and logo, so you can present your customers with a recognizable and consistent brand experience as they navigate through the platform.
Forwarding
Customers can effortlessly request or self quote, and create bookings based on desired mode, container, and route, with automatic population of essential details, seamlessly integrated back into your CargoWise system.
Customs
Give your customers a simplified and efficient process for managing declarations, facilitating compliance and documentation handling.
Warehouse
Your customers can manage and maintain their own inventory, alert you of cargo arriving in the warehouse, or manage the ordering process to draw stock out.
Accounting
Initiate a new era of financial transparency by granting easy access to invoices, account statements, and reports for your customers.
Mega features.
Mega functionality.
Go beyond the ordinary - unleash a suite of mega features that empower your customers to take command of their entire supply chain.
Route visualizer
Track vessels in real time with an interactive map that shows location, route, and schedule accuracy, supported by color-coded alerts for departures, arrivals, and potential disruptions so your customers can manage their shipments with confidence.
Cargo tracker
Unify air and ocean data on a single map that displays real-time locations, travelled and planned routes, split consignments, and accurate arrival times, giving customers complete shipment transparency.
Performance reports
Analyze container performance across carriers and ports with visual reports that consolidate data into clear insights, making it easier for your customers to identify patterns, manage risks, and forecast supply chain outcomes.
Order manager
Gain end-to-end control of fulfillment with tools for planned cargo releases, optimization, container manifests, exception management, and approvals, giving customers, suppliers and partners secure, real-time visibility.
Already using a third-party platform?
Consider the switch to CargoWise Neo.
Raise an eRequest
Is your tech keeping up?
From real-time tracking to proactive service, today’s shippers demand full visibility and responsiveness.
Our new guide explores the biggest challenges shippers face today – and how forwarders using CargoWise Neo are transforming those challenges into opportunities.