Areas of expertise
Platinum Global Rollouts
CargoWise Certified Practitioners
21 Certified Professionals with the highest level of accreditation
3 Certified Specialists
3 Certified Operators
About Soft Freight Logic
Soft Freight Logic (SFL) is dedicated to supporting and elevating logistics businesses through technology. Powered by Cargowise, our ecosystem comprises of Consultancy, Implementations and Support as well as enhancements around Product Customisations, Middleware, Integrations, and Business Analytics Software (such as mobile applications and dashboards).
We provide the highest level of services in System Configuration, CRM & Tariff Management, Forwarding, Warehousing, Finance, Document Customisation, Integrations, and Advanced Workflows.
The Soft Freight Logic team of talented specialists with a background in supply chain and logistics is strengthened by a commitment to ongoing training and accreditation. Situated in offices in the USA, India, Brazil, Chile, South Africa, Sri Lanka, Malaysia, and New Zealand, we conduct trilingual training and support in English, Spanish, and Portuguese. We provide personalised solutions enabling our customers to leverage the CargoWise solutions across all areas of their business.
By providing our clients with a holistic suite of services, we enable their businesses with unparalleled competitive advantage and value.
The team at SFL are very responsive and committed to the success of the project.
Improved efficiency of the users. Excellent service and introduced new features of CargoWise.
SFL helped us at every step with detailed implementation sheets with specific timelines, staff in-charge and timely progress updates. SFL provided accurate worksheets at every stage of implementation as well as detailed and patient training. The recordings of the training has also been provided for future reference. Resolution to the queries as we proceeded with hands on training has been the highlight of the implementation, which included Sales and Marketing, Rate and Tariff, Customs, Forwarding and Accounting modules of the software.
It was a pleasure to work with the SFL team, from upper management to the graphics and training team. The company has specific departments of expertise where you don’t need to seek help elsewhere, even beyond the scope of what we hired them to do. Good understanding of what is required, good understanding of best practices, flexible enough to accommodate our multi-country implementation. SFL is the real stuff!
SFL offered excellent support and made an obvious effort to work with us towards achieving our goals. We felt as though we had an actual partner during our onboarding period and we will continue to work with them in the future.
Our CW Partner SFL is much dedicated and hardworking, they have been always giving us prompt support with their full team of staff having diversified knowledge, our account Manager also has been much helpful and dedicated.
Excellent service so far
I had a great experience working with SFL through the training process. The consultant has plenty of knowledge on the system, and everything was explained clearly. Very recommended.
I am extremely satisfied with Softfreight and found them very knowledgeable, always available, and accommodating
Excellent system and excellent partner, some configurations are very complex so more practical examples of the configurations
It was a slightly unusual and quite complex requirement, especially in the layout of the final report. We are very happy with the deliverable.
SoftFreight did a very good job on the Implementation side.
SFL guided us to implement the Task System and PAVE with attention and great knowledge base. We feel secure with the SFL solution and support.
SFL helped us to define the scope of the project and deliver the desired outcomes. I am always happy to call upon SFL’s expertise of CW1 when trying to improve our workflows and automation processes.
The project was excellently handled. Very happy with the outcome.
Soft Freight Logic handled our Cargowise implementation within our strict time frames in order for us to get up and running as a new freight forwarder. Always on hand to be able to assist as we get used to the system and implement the automation processes as we progress.
We could not have done it without them and can't thank them enough.
Jyoti, Rohit, Sanjeev & Ikraam - thank you!
English, Spanish, Hindi, Portuguese, Afrikaans, Arabic, Dutch, French
Regions of operation
Africa, Americas, Asia/Oceania, Europe, Middle East
India: +91 9632022225
Sri Lanka: +94 773219958
Brazil: +55 19999844055
Chile: +56 979040226
North America: +1 7867109681
South Africa: +27 620553076
New Zealand: +64 211262290
Morocco: +212 674772986
Dubai, UAE: +971 543765224