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What is ediEnterprise?
ediEnterprise is a highly modular enterprise-class
system designed to automate and streamline the operations and
management of international supply chain service providers such
as freight forwarders, NVOCCs, customs brokers, depots, container
terminals, warehouses, trucking companies and other customs
barrier providers.
In doing this, it supports and automates the highly fragmented logistics process that is used by supply chain service providers all around the world.
ediEnterprise draws all of these disparate processes together to give the operator instant access to information and offer management transparent oversight at all times.
The result is a significant competitive advantage for the organization.
Who should use it?
ediEnterprise has been custom-built to meet the particular needs of international supply chain service providers such as freight forwarders, customs brokers, depots, container terminals, warehouses, trucking companies and other customs barrier providers.
Who uses ediEnterprise?
ediEnterprise is the world's leading freight forwarding and customs broking software supplier - providing solutions to more than 1300 clients with 33,000 users across 45 countries.
These countries include the USA, China, Japan, Hong Kong, Taiwan, India, Thailand, Malaysia, Philippines, Indonesia, Singapore, Australia, New Zealand and South Africa.
Of our client sites, more than 70 have 50 or more concurrent users of the CargoWise edi solution.
How much does it cost?
ediEnterprise is licensed on a per seat per module basis.
Do you have to buy every module?
No, while ediEnterprise has been built as a complete ERP solution for the supply chain logistics industry, modules can be licensed separately.
Is it difficult to migrate to ediEnterprise and will I lose any existing data?
At CargoWise edi, we can offer you a comprehensive and automated conversion program that will transfer data from most competing software systems to ediEnterprise without the loss of a single record - even if the current system is via a rental license.
Do you offer training and support?
Our size enables us to deliver a level of service and support our competitors cannot match. This includes a CargoWise Customer Service Center open during office hours weekdays and most public holidays, and an optional 24 x 7 emergency support service.
We guarantee response times on service calls and provide high levels of customer service with a well-resourced team of first, second and third level customer service staff.
ediEnterprise also provides extensive online and electronic training for your staff so that they can train themselves at their own pace. Face-to-face training is available for a fee.
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